Booking information, Terms and Conditions
All Bookings |
Equipment Hire |
Bunkhouse |
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Booking and Payments
To book accommodation and/or hire equipment, please phone us or book online. You can pay online or contact us to pay over the phone or by bank transfer. The deposit amount is calculated using the below guidelines:
| Cancellation Penalties (for any reason outside our control other than Coronavirus) |
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| Booking type | Deposit required | Balance due | >27 days | 27-14 days | 0-13 days |
| Families and Individuals | 25% | 2 weeks in advance | Deposit | 50% | 100% |
| Groups inc Bunkhouse | 25% | final numbers and balance 4 weeks in advance | Deposit | 50% | 100% |
If the balance is not received on time we may have to view the booking as cancelled. We will send you
all pre-trip information including directions and kit lists between 10 days and 4 weeks in advance.
We will not be liable for losses caused by circumstances beyond our control, such as natural disasters
and industrial action.
Insurance
We strongly recommend that you protect yourself and your belongings with a suitable insurance policy. This
should include cover of cancellation charges, emergency medical expenses etc, and for overseas customers,
repatriation in case of illness or injury. Please also see note on safety below.
We will not be liable for loss or damage to your luggage or personal effects, unless caused by our negligence.
Any items placed into equipment provided by RiverDeepMountainHigh are done so at the participant’s risk.
Hire Terms and Conditions
River Deep Mountain High is not responsible for the use of the equipment. We only provide equipment to be used under the skills and abilities of the hirer, we require no proof of ability and offer no advice or instruction in the use of the equipment and how they are to be used.
The hirer acknowledges that stand up paddling and open water swimming is an activity with inherent risks of injury to persons and property. The hirer must be aware of those risks and understand them. River Deep Mountain High requires all paddleboard hirers to wear a Buoyancy Aid at all times while on the water. The hirer understands the dangers of paddling on tidal or still water, swimming in cold water and understands that weather can play a factor in paddling safety and that such activities are subject to the unpredictable forces of nature.
The hirer agrees to return the items on the stated day in the condition in which I received them. Any damaged equipment will be charged for at full retail price for replacement or repair if deemed appropriate, regardless of how damage was caused.
River Deep Mountain High acts in good will when hiring out equipment and as such expects such from the hirer. We reserve the right to withdraw and collect our equipment at any point and for any reason during a hire period.
The hirer is satisfied with the serviceable condition of the equipment.
River Deep Mountain High will not provide instruction or advice on the use or location best suited to the hirer’s group.
Lowick School Bunkhouse
Facilities – sleeps up to 22 people
- Front door directly into muddy boot entrance with access to the drying room and toilet/shower rooms.
- Separate male and female toilet facilities each with 2 toilets, sinks and 2 showers.
- Fully equipped kitchen-diner with range cooker, fridge, freezer, toaster, microwave, large sink, dining tables and stackable chairs, cleaning equipment, etc.
- Drying area for wet coats and boots.
- Lounge/meeting room with wood burning stove, double height ceiling, sofas, table football, projector and screen, white board and more stackable chairs.
- Bedrooms: there are three separate dorms with bunk beds sleeping 4, 8 and 10.
Heating & Lighting
- Within the lounge/meeting room the wood burning stove is the main heat source. This also affects the level of warmth in the bedrooms and corridor.
- Heating within the rest of the bunkhouse is provided by electric oil-filled radiators.
- We try wherever possible to provide enough wood/fuel to last your stay, there will be some inside and more in the bunker just outside the entrance. Details are provided inside the bunkhouse of how to light the fire. (This fuel is NOT to be used on the bonfire or bbq.)
- Please be responsible during your stay by ensuring lights and heaters are not left on unnecessarily.
- Please do not touch any of the light bulbs, if any are broken please report this to us.
Charges
For current prices click here.
Group bookings will be subject to a £250 damage deposit.
Booking for all groups is dependent on an activity booking during your stay.
Preferred payment method is by debit or credit card via our secure online booking system. We can also provide an invoice which allows payment by BACS. Damage deposits must be paid by card to enable efficient refunds.
Arrival & Departure
- Arrivals should take place after 4pm.
- You will receive an email with instructions regarding receiving the key and other useful information 4 days in advance of your stay.
- The bunkhouse should be vacated by 11am on Fridays and 12 noon on Sundays to enable sufficient time to prepare it for the next guests. Cars can be left in the car park after this time but please remove all belongings from inside the property and make sure that the bunkhouse is accessible.
- If you wish to arrive/depart earlier/later than these times, please ask if this will be possible.
- Please park cars diagonally along the left hand wall of the car park.
- You must leave the property as [clean as] you found it. Please ensure you leave enough time to do this properly. A charge of £30 will be taken from the deposit for each hour of excess cleaning time needed.
What You Need To Bring
- All bedding or sleeping bags & pillows.
- Tea towels, washing up liquid, toilet roll.
- All your personal stuff/towels/food. The nearest supermarket is Booths, which is a 15 minute drive into Ulverston. Greenodd village is just 5 minutes’ drive away and has a butchers, bakery, off-licence and a very good fish and chip takeaway!
- Charcoal if you wish to have a BBQ (there is a BBQ and tools).
- A torch to assist in lighting your path when venturing to/from the nearest pubs. Further info and directions can be found in the bunkhouse.
- Sky box if you wish to make use of the satellite dish!
- Firestarters/Kindling & Wood if you wish to have a bonfire. Bags of logs can be purchased in Ulverston.
What You Can Expect From Us
- A clean, well equipped and maintained accommodation facility
- Information on request beforehand
- Helpful booking service
- Large parking area with plenty of turning space
What We Ask Of You
- Please treat the bunkhouse, environment, local residents and other visitors to the area with respect.
- Please minimise wear and tear on the living areas by leaving muddy/wet footwear, coats, etc. in the ‘wet boot’ area/drying room.
- Please help us save electricity by switching off lights and radiators when not needed.
- Please allow time for cleaning the bunkhouse to a good standard before departure.
- Please make sure all rubbish bags and recycling are placed fully into the outside bins provided. If any bags are left outside the bins, local wildlife will spread the contents all over the site.
- Please do not smoke in or near to the bunkhouse and ensure litter is not dropped around the grounds. Any cigarette butts must be disposed of on the bonfire.
- Please notify the booking office of any breakages or problems via the provided envelope or on 015395 28666.
Cancellation policy
- The associated charges increase the closer the cancellation is to the booking date.
- The deposit secures the booking and so once paid will not be returned if the booking is cancelled.
- The balance is due 4 weeks before the booking. Once paid, if the booking is cancelled more than 4 weeks in advance, any balance paid (less the deposit amount) will be refunded.
- If the booking is cancelled up to 2 weeks in advance, 50% of the balance (less the deposit amount) will be refunded.
- If the booking is cancelled less than 2 weeks in advance, no refund will be given.
Other Information
You will occasionally see staff members on site.
The Small Print
- Please note that when you make a booking you are entering a legal agreement with us and are agreeing to abide by the conditions set out below.
- A 25% deposit is required to fully secure your booking.
- The damage deposit is in addition to the hire charge and must be paid at least 4 weeks before your stay. The deposit is refundable at the end of your stay at the discretion of RDMH staff depending on the condition of the property and its contents. Part or all of the security deposit may be retained in the event of cancellation (see Cancellation Policy) or if there is cleaning or repair work to be done. We will refund the deposit if the bunkhouse is unavailable for reasons beyond our control. Our liability would not extend beyond the refund.
- The balance of the hire charge must be paid at least 4 weeks before your stay in the bunkhouse. Failure to do so may result in your booking being cancelled and deposit retained.
- PETS: Please note, dogs are permitted in the bunkhouse following advance permission only. Please let us know if you would like to bring any dogs with you.
- Please do not arrive at the bunkhouse any earlier than 4pm and please depart before 12noon on the last day of your stay. If you need to vary these times please contact the office for permission.
- Our pricing structure is for up to 22 people. If more than 22 people are found to be staying at the bunkhouse without permission then we reserve the right to ask them to leave the site.
- The group leader is responsible for ensuring Fire Regulations are observed (see bunkhouse notice board). All accidents and damages must be reported to us as soon as possible.
- We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves, our staff or contractors whilst acting in the course of employment by us.
- Please note that any data collected during the course of this booking may be kept on a computer.